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Server Diagnostic Log Analysis

Acano solution: Acano Clients Troubleshooter 76-1045-01-I

Page 58

Note: Normally there are only 1 or 2 keyframe requests (typically at the beginning of the call);

therefore if there are several of them this can indicate a problem. Generally, a keyframe request

is sent when a device (sever or client) realizes that it is receiving packet loss.

Client Device Information

The following screenshot is from a server log.

1 2 ... 53 54 55 56 57 58 59 60

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Acano Solution Manuale Utente Pagina 58