Acano Solution Manuale Utente Scaricare il pdf (Pagina 19)

Collecting Logs

Acano solution: Acano Clients Troubleshooter 76-1045-01-I

Page 19

5.2 Participants not going away

If you are the only participant in the coSpace but you see something similar to the image below,

then there is an issue with participant call disconnection. Please take the client diagnostic log

and collect the corresponding server side client diagnostic log. Also download the log file on

Acano server. Please send all these file to Acano support.

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Acano Solution Manuale Utente Pagina 19